LovePair

Refund Policy

Payment and Activation

₹69 buys 60 days of LovePair Premium. Payments are one-time UPI transfers reviewed manually after you submit your UTR. Submitting a UTR is not confirmation that payment has been received.

Your access starts on approval. Check your payment status in the app; do not pay again while the original transaction is under review.

Refunds for Digital Access

Activated digital access is generally non-refundable, including unused days, except for the cases below or where a refund is required by applicable law.

Exceptions

Contact us about duplicate payments for the same purchase, unauthorised transactions, or payment deducted without access being activated within 24 hours.

Please report issues within 48 hours where possible. Include your payment email, order ID, 12-digit UTR, payment date, and a description. We will review the transaction and communicate the outcome. This does not limit your statutory rights.

Never send your UPI PIN, bank password, or full card information.

Expiry and Cancellation

Manual UPI payments do not renew automatically. There is no future debit to cancel. You can stop using the app at any time; your approved access remains valid until its expiry date.

For a payment dispute or an account-deletion request, contact support.

Request Support

Email lovepair369@gmail.com. We typically respond within 2 business days. Approved refund timing depends on your bank and the payment method.